Legal Information

Business Details

Name: Noam Hausmann

Business address: Gorkeho 29, Brno, Czech Republic

IČO: 29540461

Email: brnobeer@gmail.com

Phone / WhatsApp: +420 722 292 359

Sole trader registered in the Czech Republic under IČO 29540461. Not a VAT payer (neplátce DPH).

Complaints may be submitted to brnobeer@gmail.com. We aim to respond within 30 days.

Privacy Policy

1. Who we are

This website is operated by Noam Hausmann, sole trader registered in the Czech Republic under IČO 29540461, Gorkeho 29, Brno, Czech Republic. We offer guided beer tours in Brno. Contact: brnobeer@gmail.com

2. What personal data we collect

When you make a booking, we collect: your name and email address. Payment information is processed directly by Stripe and is never stored by us. We do not collect any data beyond what is necessary to process your booking.

3. Why we collect it (legal basis)

We process your data to fulfil our contractual obligation to you — specifically to confirm and deliver your booking. The legal basis under GDPR is Article 6(1)(b) — performance of a contract.

4. Who we share your data with

Your data is shared with the following third-party services solely for the purpose of processing your booking:

We do not use Google Fonts, advertising services, analytics services, or other non-essential third-party tracking tools. We do not sell, rent, or share your personal data with any other third parties.

5. How long we keep your data

We retain booking records for as long as necessary to fulfil our legal, accounting, and business obligations under applicable Czech and EU law.

6. Your rights under GDPR

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; and lodge a complaint with the Czech supervisory authority (ÚOOÚ — www.uoou.cz).

To exercise any of these rights, contact us at brnobeer@gmail.com.

7. Cookies

This website uses only functional and security-related cookies required for booking and payment processing (set by Cal.com and Stripe). We do not use advertising, tracking, or analytics cookies. Because these cookies are strictly necessary for the service to function, they do not require your prior consent under applicable EU law.

8. Changes to this policy

We may update this privacy policy from time to time. The current version is always available on this page. Last updated: June 2026.

Terms & Conditions

1. The service

Brno Beer Experience offers guided walking beer tours in Brno, Czech Republic, operated by Noam Hausmann (IČO 29540461). Tours last approximately 2–2.5 hours and include visits to 4 pubs with one beer included at each stop. Tours are conducted in the language selected at the time of booking.

2. Booking and payment

Bookings are made through our online calendar (Cal.com) and payment is collected at the time of booking via Stripe. Your booking is confirmed once payment is received. Prices are per person, stated in EUR, and include all applicable taxes and the beers at all four stops.

3. Right of withdrawal

Under Article 1837 of the Czech Civil Code and applicable EU consumer protection legislation, the statutory 14-day withdrawal period does not apply to leisure services provided on a specific date or during a specific period. By booking a tour for a specific date, you acknowledge that this exemption applies and that the standard 14-day right of withdrawal is excluded.

4. Cancellation and refunds

Cancellations made at least 48 hours before the tour start time are eligible for a full refund. Cancellations made within 48 hours of the tour are non-refundable. No-shows are non-refundable. In cases of extreme weather or circumstances beyond our control, we will offer a full reschedule or refund. To cancel, contact us at brnobeer@gmail.com or via WhatsApp as soon as possible.

5. Age requirement

All participants must be 18 years of age or older. We reserve the right to refuse entry to anyone who cannot provide valid proof of age upon request, without entitlement to a refund.

6. Participant conduct

We reserve the right to remove any participant from the tour without refund if their behaviour is disruptive, aggressive, or endangers themselves or others. Participants are expected to drink responsibly.

7. Liability

Brno Beer Experience is not liable for any personal injury, loss, or damage to property during the tour, except where caused by our own negligence. Participants are responsible for assessing their own fitness to participate and for consuming alcohol responsibly.

8. Weather and cancellation by us

Tours run in most weather conditions. In the event of extreme weather or unforeseen circumstances that make the tour impossible to run safely, we will contact participants and offer a full refund or reschedule.

9. Complaints

Complaints may be submitted to brnobeer@gmail.com. We aim to respond within 30 days. If your complaint is not resolved satisfactorily, you may submit a proposal for out-of-court consumer dispute resolution to the Czech Trade Inspection Authority (ČOI) at www.coi.cz.

10. Governing law

These terms are governed by the laws of the Czech Republic. Any disputes shall be subject to the jurisdiction of Czech courts.

Cookie Policy

This website uses only functional and security-related cookies strictly necessary for booking and payment processing:

  • Cal.com — cookies required for the booking calendar to function correctly.
  • Stripe — cookies for fraud prevention and secure payment processing.

We do not use tracking, advertising, or analytics cookies. Fonts are served via bunny.net. Because all cookies on this site are strictly necessary for the service to function, no prior consent is required under applicable EU law.